City News Center

City News Center

Posted on: November 5, 2019

City responds to boil advisory procedures

Press release graphic social media

While many residents know that we receive our water from Miami County Rural Water District No. 2 (RWD2), we also understand and appreciate that you write your checks to the City of Spring Hill for your water and rightfully expect us to respond to your needs. The City’s first priority was to ensure the safety of the residents by conveying information it received from RWD2 and from the Kansas Department of Health and Environment, and to provide bottled water to residents.  This issue has created a significant inconvenience for both residents and businesses and created genuine alarm over water safety. 

We have received notice from the Kansas Department of Health and Environment that it has rescinded its boil advisory and that it has no concerns over the safety of the water.  While some of you may be experiencing discoloration, RWD2 recommends flushing your faucets for 3 to 4 minutes to address that issue. If discoloration still exists, please call us at (913) 592-3317 to flush the main line in your area.

While resolution of the immediate issue was priority one, the next priority is understanding what led to the issue and what will happen going forward to prevent this from happening again. Mayor Steven Ellis is working with RWD2 leadership to obtain root-cause analysis and irreversible corrective action and will be asking RWD2 to present its findings at an upcoming City Council meeting so that the public can be informed.

While we may not own the systems from where the problem originated, we owe it to you to lead the effort to ensure the integrity of our public water supply. Information concerning our efforts with RWD2 will be posted here.

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