Check out our short how-to guide on how to read your new bill and how to set up your new web account online. You can also pay your bill in person at City Hall, 401 N. Madison St., with cash, check, money order or card or by calling 1 (833) 431-1750. You will need your account number and your house number.
With new software implemented, utility bills and online web pay for Spring Hill water, sewer and trash customers will be affected.
Here's what you need to know for the change:
February bill mailed late on Feb. 5
— Penalty deadline changes to Feb. 20 for February only!
Auto-withdrawal not affected
Online payments unavailable Jan. 28 — Feb. 8 — Beginning Feb. 9, you will need to re-establish your web account If you pay your bill online.
Payment instructions in February newsletter
Bills will be in new, easier-to-read format
The billing update is part of a citywide software upgrade for departments which include Municipal Court, Community Development, Finance and Public Works.